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Terms of service

Conditions of Use

• All rights, including Copyright and Design are owned by their respective owners. Any and all use of the site and/or its contents, including copying or storing it in whole or in part, other than for your own personal, non-commercial use, is strictly prohibited without the prior written permission of Pugh's Antiques.

• Pugh's Antiques cannot be held responsible for any errors and/or omissions on this website.

• The items shown should not be treated as an offer for sale
Pugh's Antiques is providing this site on an "as is" basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties.

The vast majority of our items are bespoke and unique, therefore items appearing on the website might no longer be available and we reserve the right to withdraw any item from sale at any time, even after an order has been placed. We will contact you as soon as possible in the event of your ordering an unavailable item.

All prices are in GBP and are inclusive of VAT (where applicable). The total cost of your order is the price of the item plus delivery charge. We try to ensure all prices on our website are correct and up to date at all times. However it can be the case that prices are incorrect or have changed without notice. In the event that a price is incorrect we reserve the right to withdraw the product from sale and cancel your order.

• While every effort is made to ensure that the information contained in this site is correct, pughs makes no warranty express or implied as to the nature or accuracy of any such material to the extent permitted by applicable law.

• Pugh's Antiques may make changes to any content and information contained on this site, at any time without notice.

• Prices on this site are in pound sterling and are correct at time of publishing. All product prices are inclusive of VAT where applicable and exclusive of Delivery Charge.

• Pugh's Antiques can ship anywhere in the UK, Europe and Worldwide. We also have warehouse facilities at Highpoint, USA from where our goods can be delivered throughout the USA and Canada.

• Delivery is usually within 21 working days of payment  and you reserve the right to cancel your order within 14 days. Refunds and exchanges will be offered on unused items returned within 14 days.

* Replacement or Cancellation can be within 7 days of purchase

• All products are subject to availability. We reserve the right to withdraw any products at any time. Descriptions and prices on this site are displayed on an invitation to treat basis only, and do not constitute a legally binding offer. If we accept your order, we will send you a confirmation email with your order number, at which point we make a legal contract with you.

• Pugh's Antiques reserves the right to refuse to fulfill any order, or to refuse to transact with any person for any reason whatsoever.

• Pugh's Antiques has taken all reasonable measures to ensure the accuracy of the content on this site and all its supporting printed material. Pugh's Antiques shall not be liable for any loss or damage caused to any person as a result of using Pugh's Antiques’s website or the use of any information contained within this website

• Privacy Policy: Pugh's Antiques do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

* Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.

• Credit Card Security: When the order is placed at our website, credit card payment is through Paypal. No credit cards details are stored on our server.

• Sales on Pugh's Antiques are governed by English law and you agree to submit any dispute to the non-exclusive jurisdiction of the English courts. All orders are subject to these Terms and Conditions, and no amendments will be accepted by us. Sales are concluded in English only and we do not file any copies of customer contracts.

To be eligible to purchase items from this website and lawfully enter contracts on this website under English law you must:

* Register by providing your real name, address, telephone number, e-mail address, payment details and any requested information.
* Possess a valid credit or debit card issued by a bank acceptable to us.
* Be over 18 years of age.
* Stipulate a delivery address in the United Kingdom. Please note that PO Box numbers, hotels, and accommodation addresses are not acceptable.

By making an offer to buy an item, you specifically authorise us to transmit or to obtain information about you from third parties, including credit or debit card numbers or credit reports, to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions.

• Users who access the site from outside the UK must comply with any local laws that may be applicable.

If you wish to cancel an order you may do so by calling us on 01568 616646 as soon as possible. In the case of posted/couriered accessories and gift orders this must be within 4 hours, as they are likely to be dispatched the following day. All our furniture items are bespoke and therefore in the event that having placed an order you wish to cancel it, we will unfortunately have to charge a cancellation fee of 25% of the value of the order plus any other delivery or collection fee incurred. It is not possible to cancel an order once it has been dispatched.

Order acceptance
Our acceptance of your order resulting in the completion of the contract between you and Pugh's Antiques will take place on the dispatch of the items ordered by you, unless we have notified you that we do not accept your order or you have cancelled it in accordance with the cancellation terms above. Your order may not be accepted by us in the case that:

    * The item you ordered is unavailable
    * We cannot obtain authorisation for your payment
    * We identify an error in the item price or description
    * You are not eligible to purchase items from us as you fail to meet the criteria set out below

We reserve the right to reject any offer to purchase made by you at any time. We will take great care, in so far as it is in our power to do so, to keep the details of your order and payment secure but, in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the website.

• These Terms and Conditions only cover the Pugh's Antiques site. Any other sites to which you link from this site are governed by their own terms and conditions. We accept no responsibility or liability for the content of websites that are not under our control.

• We reserve the right to vary these terms and conditions at any time.

Circumstances beyond our control
Pugh's Antiques reserves the right to cancel, vary or suspend any contract of sale if events occur which are beyond our control including fire, floods, storms, lock-downs, riots, industrial action, or non-availability of materials or supplies.

•  Name: Guy Garner
   Pugh's Antiques
    Portley House
    North Road
    Leominster HR6 0AA

    Tel: 01568 616646
    Fax: 01568 616144


• You can contact  Pugh's Antiques:

The legal ownership and any copyright or other intellectual property rights in the site and its design, text, graphics, software and all other material on the site belong to pughs at all times, unless otherwise stated. You may only download material or view and/or print a single hard copy for private or non commercial use and no part of the site or its material shall otherwise be produced, transmitted or made available on a network without the prior written permission of pughs.

Any framing of or linking to this site is prohibited without the prior written permission of pughs.

These Terms and Conditions do not affect your Statutory Rights.